New Ticketing Platform

Your membership card will now be shared with you by email and can be saved to your Apple Wallet. Saving to Google Wallet will soon be added for Android users, but is not currently available

How to manually add your digital member card to your Google Wallet:

• Open the Google Wallet app on your Android device.
• Tap the "Add to Wallet" button at the bottom of the screen.
• Select "Other" from the list of options.
• Choose "Add from image" to upload a photo or screenshot of your membership QR code.
• Follow the on-screen instructions to complete the process.

The Denver Botanic Gardens Mobile App will be discontinued. 

Tickets/reservations for Summer Concert Series, Spring Plant Sale and more, are available to members starting April 23 (staggered release based on membership level). Set your password and access your online account in advance to ensure your membership is active and connected to your email.   
 

You can access your new online membership card and online account here.

Step 1: Enter the primary email address and your new card will be sent straight to your inbox.

Step 2: Once you receive your digital membership card by email, in Membership Information, there is a bold link asking you to, “…create a password for your account here.” Select this link to be directed to the new Member Login webpage.

Step 3: Select “Forgot your password?”. You’ll receive an email to create your new password.

Helpful tip: Use a password you can share with your secondary member, if applicable. The secondary must use the primary login to access membership benefits.

Step 4: Visit our ticketing page anytime and select Member Login. Log in using your email address and your new password. Once logged in, you can book free general admission, discounted special event tickets, renew your membership and much more.

If your account looks incorrect or if there is missing information, please reach out to the Resource Center at info@botanicgardens.org or 720-865-3500, 9 a.m. – 5 p.m. We appreciate your patience during this transition! 

Purchase tickets for general admission, special events, classes and more. Please use our calendar to sort by keyword, date range, location, audience or category.

To join auto renew while renewing online, select “Yes, renew annually” during checkout.

If your membership expires in more than six months, call the Resource Center at 720-865-3500 to enroll. 

Yes! Members enrolled in auto renew will get a discount on future renewals. However, the discount does not apply to the current purchase.

You’ll receive a reminder email 20 days before your expiration date, and your payment will be charged one week before your expiration date. If your payment fails, we’ll notify you via email.

Your credit card information is securely stored in Stripe in compliance with PCI standards. Cancel or update your card at any time by calling the Resource Center at 720-865-3500, 9 a.m. – 5 p.m.

To cancel online, log in to your membership account, open Membership Details, then select “Cancel Auto Renew.” 

Guest passes are digital and can be redeemed while booking your member tickets online, by phone or in person.

When you purchase a membership, you’ll receive a code in your confirmation email, which can be shared with friends or family. To redeem, add the non-member general admission tickets that you’d like to use. Then enter the code in the “Discount” field at checkout, or a representative can apply it when booking by phone or in person.

Passes are specific to York Street or Chatfield Farms and cannot be transferred. Guest passes apply to general admission only. 

Log in to your Member Account before checking out. Be sure to use the primary member’s email address to receive discounts on events, free general admission tickets and more.

Please make sure you are using the email address associated with your primary member’s account. 

For further troubleshooting, contact the Resource Center at info@botanicgardens.org, or call 720-865-3500, 9 a.m. – 5 p.m.

If you receive membership renewal emails or if your name appears first on the digital membership card, you’re the primary member! If you’re still unsure, email info@botanicgardens.org — we’re happy to help.

Primary and secondary memberships all receive the same benefits. The primary’s email is the one used to log into our ticketing catalog to book tickets or renew your membership. The secondary must use the primary’s email and password to log in. 

 If you’re up for renewal, select the higher level of membership you wish to join, and your new membership level will begin immediately. If you’re in the first six months of your term and would like to pay the difference, call the Resource Center at 720-865-3500. 

You can access your new online membership card here.

Step 1: Enter the primary email address and your new card will be sent straight to your inbox.

Step 2: Once you receive your digital membership card by email, you will see a “Forgot Password” link. Select this link to create a password for your new online account.

• Tip: Use a password you can share with your secondary member, if applicable. The secondary must use the primary login to access concert tickets.

Step 3: Visit our ticketing page anytime and select Member Login. Log in using your email address and your new password. Once logged in, you can access special event tickets and more.

1.  Log in to your membership account using the primary member’s email address and password. We recommend logging into your account prior to the on-sale date to ensure you know your log-in credentials.
2. Filter by “Summer Concert Series” and add the concert you’d like to attend to your cart.
3. You will be prompted to enter a pre-sale code to access member-priced tickets. This code will be sent to the primary member’s email the week of ticket sales.
4. Enter your payment information, agree to terms, and complete your sale.

Need help? Email info@botanicgardens.org or call us at 720-865-3500 for further assistance. Please note that response times on the on-sale dates will be longer due to the increased volume of emails and calls.